​​

Padel Park LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, create an account, book court time, participate in events, or otherwise interact with Padel Park.

​

1. Information We Collect

 

We may collect different types of personal information depending on how you interact with Padel Park, including:

Account Information

• Name

• Email address

• Phone number

• Date of birth

• Emergency contact information (if provided)

• Account credentials and profile information

 

Transaction Information

• Payment details

• Billing information

• Membership purchases

• Court bookings

• Event registrations

• Purchase history

 

Usage Information

• Website activity

• App activity

• Booking history

• Event participation

• Preferences and interests

 

Device Information

• IP address

• Browser type

• Device type

• Operating system

• Log data

 

Location Information

• Approximate location based on IP address

• Precise location data when enabled through your device settings

 

Communications

• Information you provide through customer support inquiries

• Surveys

• Feedback forms

• Marketing preferences

 

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process memberships, bookings, and payments

• Provide access to our facilities and services

• Communicate with you regarding reservations, events, and membership updates

• Send marketing and promotional communications (where permitted by law)

• Improve our website, services, and customer experience

• Analyze usage trends and business performance

• Maintain the safety and security of our facilities and systems

• Comply with legal obligations and enforce our policies

 

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties in the following circumstances:

Service Providers

• Payment processors

• Booking and membership platforms

• Marketing service providers

• Customer support providers

• Technology and hosting providers

 

Legal Compliance
We may disclose information if required to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transactions
In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

​

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account, we will delete or anonymize your information unless we are legally required to retain certain records.

 

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we maintain about you

• Correct inaccurate information

• Request deletion of your personal information

• Restrict or object to certain processing activities

• Opt out of marketing communications

• Request a copy of your personal information

To exercise these rights, please contact us using the information provided below.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.

​

7. Children's Privacy

Padel Park services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

​

8. Third-Party Services and Links

Our website, app, or communications may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing any personal information.

​

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

We will take reasonable steps to ensure such transfers comply with applicable privacy laws.

​

10. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Improve website functionality

• Analyze traffic and usage

• Personalize content

• Support advertising and marketing efforts

You can manage cookie preferences through your browser settings.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated Effective Date.

Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

 

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Padel Park LLC
9151 S Prosperity Road, Suite 400
West Jordan, UT 84081
Email: info@padelparkutah.com